Customers
Customer management, account creation, customer portal, and more.
Customers Overview
Without the customer, e-commerce wouldn't be very exciting (or profitable), so a thorough understanding of the customer as treated by Foxy is importa...
Add Coupon to Subscription in Foxy Admin
This article covers how to add a coupon code to an existing subscription through the Foxy admin. Open the subscriptions section in the Foxy admin ...
Change Existing Subscription Price in the Foxy Admin
This article covers how to change the subscription amount charged for an existing subscription through the Foxy admin (v2.0). Open the subscriptio...
Create an "update billing information" link for customers
To create a link that customers with an account can use to update their billing information, simply add the cart=updateinfo parameter to your Foxy ...
Place an order on behalf of a customer
This article assumes that you have a UOE (Unified Order Entry) password set up in your Advanced Settings in the Foxy dashboard. If not, you can set i...
Reset Customer Password
If a customer has a previously created account but forgets their password, there are a couple of ways to reset the password. Foxy Checkout On the...
Set Checkout as Guest by Default
In the last section on the Foxy checkout, the "Save my address & payment info for next time" option is checked by default, allowing customers to ente...
Set Up a Customer Portal
Enable the Customer Portal From the Foxy admin, go to Settings > Customer Portal . In the Allowed Origins section, specify an allo...
Set Up Guest-Only Checkout
By default, the Foxy checkout allows customers to create an account or checkout as a guest. If you'd like your customers to not have the option of sa...
Sync Users Between Foxy and an External System
Because Foxy was built from the ground up to augment and not replace external systems, it is a common occurrence that Foxy customer records will need...
Update a customer's billing information
You can change a customer's payment and/or address information on behalf of your customer by using Unified Order Entry (UOE), which allows you to use...
Updating a Subscriber's Payment or Address Information
This method assumes that the UOE (Unified Order Entry) password is active for your store. Note that this will change the payment information for all ...